Legal — Privacy

Privacy Policy

1. Who we are

DataPatrons is the trade name of a sole proprietorship owned and operated by Ms. Karuna Kumari, based in Uttar Pradesh, India (“DataPatrons”, “we”, “us”, or “our”). We are a technology consulting and services business. We provide AI/ML, generative AI, data engineering, cloud architecture, migration, automation, and custom software engineering services to business clients.

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit https://datapatrons.com, submit an inquiry through our website, or contact us about our services.

This Privacy Policy applies to our website visitors, prospective clients, business contacts, and individuals who communicate with us in a business context. It does not apply to any separate client project, platform, or service agreement unless that agreement specifically refers to this Privacy Policy.

2. Scope of this policy

This website is currently a lead-generation and business information website. It does not currently provide online user accounts, SaaS subscriptions, consumer accounts, or online payment processing.

Project-specific consulting or development work is governed by separate written agreements, such as proposals, Statements of Work, Master Services Agreements, Non-Disclosure Agreements, or other client contracts.

This Privacy Policy does not apply to third-party websites, tools, or services that may be linked from our website. Those third-party services are governed by their own terms and privacy policies.

3. Personal information we collect

3.1 Information you provide through the Contact form

When you submit our contact form, we collect the following information:

• Name — required
• Email address — required
• Company name — optional
• Message — optional free-text field

Please do not include sensitive personal information, confidential business information, passwords, financial account details, health information, government identification numbers, or any information you are not authorised to share in the free-text message field.

3.2 Information you provide through direct communication

If you contact us by email, phone, online meeting, social media, or any other communication channel, we may collect and retain the information you choose to provide, such as your name, email address, company details, project requirements, meeting notes, proposal discussions, and related business communication records.

3.3 Technical and website usage information

When you visit our website, our hosting provider, security tooling, and server logs may automatically collect limited technical information such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited
• Referring pages or campaign links
• Date and time of visit
• Basic website interaction and performance data

This information is used to operate, secure, troubleshoot, and improve the website — including for rate-limiting and abuse prevention on our contact form. Where analytics tools are enabled (see 3.4), they may also collect aggregate usage information.

3.4 Cookies and similar technologies

Our website may use cookies or similar technologies for basic site functionality, security, analytics, and performance measurement. We may add privacy-friendly analytics or business tools over time.

If we use non-essential analytics, marketing, or tracking cookies that require consent in your region, we will provide appropriate notice or consent controls where required by applicable law. You can also control cookies through your browser settings.

4. How we use personal information

We use personal information for the following purposes:

• To respond to your inquiries and messages.
• To understand your business requirements and assess whether our services may be suitable.
• To prepare, discuss, and send proposals, estimates, or Statements of Work.
• To schedule and conduct discovery calls or business meetings.
• To maintain business records and communication history.
• To operate, secure, monitor, troubleshoot, and improve our website.
• To analyse website traffic and improve content, navigation, and user experience.
• To comply with applicable legal, regulatory, contractual, tax, accounting, or security obligations.
• To send business updates or marketing communications only where permitted by law and where you have not opted out.

We do not use personal information collected through the website to make solely automated decisions that produce legal or similarly significant effects for individuals.

5. Legal basis for processing

Depending on your location and the applicable law, we process personal information based on one or more of the following grounds:

• Consent: when you voluntarily submit information through our contact form, subscribe to updates, accept optional cookies, or otherwise give consent.
• Legitimate business interests: to respond to business inquiries, maintain communication records, operate and secure our website, and improve our services, provided those interests are not overridden by your rights.
• Steps before entering into a contract: when we use your information to discuss potential services, prepare proposals, or evaluate project requirements.
• Performance of a contract: where information is processed in connection with an agreed project or client engagement.
• Legal obligations: where we need to retain or process information to comply with applicable law, legal process, accounting, tax, security, or regulatory requirements.

6. How we share personal information

We do not sell personal information for money.

We may share personal information only where necessary and appropriate with:

• Website hosting, infrastructure, and security providers.
• Email, productivity, and business communication providers.
• Analytics and website performance tools, if enabled.
• CRM, lead management, or internal business management tools, if used.
• Professional advisers, such as legal, accounting, tax, or compliance advisers.
• Subcontractors or delivery partners, where required for a specific client opportunity or project and subject to appropriate confidentiality or contractual obligations.
• Government, regulatory, law enforcement, or dispute-resolution authorities where required by law or necessary to protect legal rights.

We expect our vendors and service providers to process personal information only for authorised purposes and to apply appropriate security and confidentiality measures.

7. International transfers

Because DataPatrons may serve clients globally and may use cloud-based technology providers, personal information may be stored or processed in countries other than your own.

Where applicable law requires specific safeguards for international transfers, we will rely on legally recognised safeguards, vendor terms, contractual commitments, or other permitted mechanisms.

8. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law, contract, tax, accounting, security, or dispute-resolution needs.

As a practical baseline:

• Website inquiry and contact form records may be retained for up to 24 months after the last meaningful interaction.
• Business communications related to proposals, negotiations, or client opportunities may be retained for a longer period where needed for business records or legal purposes.
• Client project records are governed by the relevant client contract, Statement of Work, Master Services Agreement, or applicable legal requirement.
• Website security logs and technical logs are retained for a reasonable period needed for security, diagnostics, and operational purposes.

When information is no longer needed, we will delete, anonymise, or securely archive it as appropriate.

9. Security

We use reasonable technical, organisational, and administrative measures designed to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, email system, cloud service, or internet transmission is completely secure. You should avoid submitting highly sensitive or confidential information through our public contact form unless we have agreed an appropriate secure channel or confidentiality arrangement.

10. AI-assisted tools

DataPatrons works in areas that may involve AI, data, cloud, and automation. We may use AI-assisted tools internally to improve productivity, draft technical materials, analyse business requirements, or support service delivery.

We do not intentionally use information submitted through the website contact form to train our own public foundation models.

If a client project requires the use of client data, confidential information, or AI-assisted processing, those details are governed by the applicable proposal, Statement of Work, Master Services Agreement, Non-Disclosure Agreement, data processing terms, or other written client agreement.

Please do not submit confidential datasets, source code, credentials, secrets, regulated data, or sensitive personal information through the public website form.

11. Children’s privacy

Our website and services are intended for business and professional users. We do not knowingly collect personal information from children through our website.

If you believe a child has provided personal information to us, please contact us at privacy@datapatrons.com, and we will review and delete the information where appropriate.

12. Your rights and choices

Depending on your location and applicable law, you may have rights to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal or contractual retention requirements.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain processing activities.
• Opt out of marketing communications.
• Raise a privacy-related grievance or complaint.

To exercise these rights, contact us at privacy@datapatrons.com. We may need to verify your identity before responding to certain requests. If you receive marketing emails from us, you can opt out by using the unsubscribe option in the email or by contacting us directly.

13. India, EU/UK, and California privacy notes

Where India’s Digital Personal Data Protection framework applies, we will provide notice and handle digital personal data in accordance with applicable obligations, including consent withdrawal and grievance-handling requirements where relevant.

Where EU or UK data protection law applies, you may have rights under applicable data protection laws, including rights of access, correction, deletion, objection, restriction, portability, and complaint to a supervisory authority.

Where California privacy law applies, California residents may have additional rights regarding personal information. DataPatrons does not sell personal information for money. If our practices change or if specific California privacy obligations become applicable to us, we will update this Privacy Policy accordingly.

14. Third-party links

Our website may contain links to third-party websites, platforms, tools, or resources. We are not responsible for the privacy practices, security, content, or terms of those third-party services.

We encourage you to review the privacy policies and terms of any third-party websites or services you use.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, tools, legal obligations, or business operations.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page. Significant changes may be highlighted on the website or communicated through other appropriate means.

16. Contact us

If you have questions, requests, or concerns about this Privacy Policy or how we handle personal information, please contact us: